i used ebookers to book a flight and hotel package. I recieved an email from the flight company confirming the flight we booked, but nothing what-se-ever from ebookers.
When my credit card was only charged for the flight i rang ebookers to find out if they had booked our hotel. they didnt have any record on their system about my hotel or my flight booking. They wanted me send them credit card statements about what i had payed them, but they still couldnt find any record of my booking. After 1.5hrs on the phone to them, arguing that i shouldnt have to pay a new elevated price to secure the hotel, i finally got a little but of a discount from them and our hotel we wanted, but had to pay 15pounds more than i originally booked it at.
They also charge 40 pounds to pay by credit card, which is the only option they give you to pay.
i do not reccomend you use ebookers at all!
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