John W´s profile

Reviews (3)

First time user. It will definitely return. Very efficient on this occasion.

PH effected a collection for me from an eBay seller with no fuss at all. Chose PH after another service let me down. Will def be back again.


Where's my stuff?

I've been asked for my opinion of Rubbersole twice since placing my order. The only problem is, I've yet to receive my boots and it's been a week since I placed my order.

20 November 2012

Reply from Rubbersole

Hello John,

The Trustpilot e-mails that are sent to you are automated e-mails. We do state in the automated e-mail that you may choose to wait until you have received your item to rate us on our entire customer service experience.

In any case, if you have any questions about the tracking of your order, please don't hesitate to contact our customer service directly so that we can assist you in real time over the telephone!

Kind Regards,
Katie, Rubbersole Customer Service


Very easy, seamless experience.

This was our first experience with rental and overall it was a very positive one. The pick up and drop off was easy but that's always dependant on the particular airport and rental locations isn't it; very easy at Glasgow as they're all in one location.

We ended up with a Kia Rio which was reasonably comfortable and very frugal but I wouldn't choose to hire one again as the ride was very hard and the engine fairly gutless.

The only slight qualm that I had was that after paying for excess insurance via, discovered at the airport that in the event of any accidents, we would have been charged the £800 excess by Alamo/Europcar and had to claim it back from

Thankfully all was well but I'm not sure how straightforward or fast it would have been to recover the excess!

Overall, a very easy process and I'd definitely recommend but watch out for that excess arrangement.

John W´s profile

profile image of John W
John W
United Kingdom