Arnold Sampson´s profile

Reviews (2)

Maxram

Excellent price, excellent service

I bought some Canon compatible cartridges from Maxram recently. The price was extremely competitive, to say the least, so I was a bit concerned about whether or not they would be OK. Anyway, they arrived very quickly, and so far I have only had need to change the bigger black cartridge, but that works fine and - being chipped - its ink level shows up when printing. Overall, an excellent start for me with this company.

TechNextDay

Excellent range, price and delivery, but some difficulty with web site.

As I say above, I most certainly could not fault any aspect of the range, price or delivery, but there were a couple of issues with the web site. One was that I initially could not pay for the items, as the site returned an error condition. I emailed customer service and received a quick reply, and the problem was no longer there next time I went on the site. The second, more important, point is that, after registering, the company sent me an email giving my details - including password - in clear. This is very insecure, so I emailed the company about it - but so far no response.

09 April 2012

Reply from technextday.co.uk

Hello Arnold,
Thank you for your comments. We have been looking into the points you raised to us.
Upon checking with our technical/web teams we have updated the registering email and removed the username and password. We will continue to monitor this.
At technextday we are always looking for ways of improving our service.
Again thank you for your comments.

Arnold Sampson´s profile

profile image of Arnold Sampson
Arnold Sampson
Reviewer
United Kingdom

About