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Reviews (1)

Prepaymania

- sells refurbished phones as new, screwed over if fault develops- very dodgy company

The phone stopped working after a few months and I found out it did not fall within manufacturers warrenty when i tried to get it repaired for free at carphone warehouse , despite them selling it with a manufacturer 12 warrenty guarantee. Since then very poor communication they kept my phone for longer than they stated they would and they they finally said it was customer damage when it certainly was not and refused to repair it.
A similar story to previous posters.

Interesting how the new user Frances Seth with no other posts (as I now am as I decided to speak up) has given such a good review. Surely the prepay mania employees should spend their time rectifying the multitude of customer complaints instead of moonlighting as customers on a variety of forums and trying to raise their profile.

Woe Jilson found this review useful

rhona´s profile

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rhona
Reviewer
Female, 1980
United Kingdom

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