Ordered a cross trainner on the 4th April 2012 via phone. They said they pass our name and address on and the manufacturer will call us later that day or the day later...no phone call. We then phoned back on Saturday they said the manufactures won't be in until Tuesday and that he will chase it up and phone me back...he didnt. We phoned back Wednesday morning and was told the manufacture tried to call on the Tuesday they hadn't because I was I all day. On Wednesday we called back and they said it was dispatched yet the manufacture hadn't called to arrange the date. We decided to cancel it as by this point we felt we would never see the cross trainer.
When we tried to stop the money via the credit card.Gym World took the the money on the day of purchase they legal have 30 days to reimburse the money the bank said.
On the 11th April the cross trainer turned up but we rejected it then as we had already cancelled it.
Bought it on Amazon for £95 saving £34.
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