Elwira Lubos´ profile

Reviews (1)


I would like to give them 0, but can't

This is the worst courier ever. Their customer services assume that the client is not truthfull. When I phoned and asked them about my parcel, they said that they have already tried to deliver three times, so I can't request another delivery. That was not the case. They only tried twice. I only received 2 slips thru the door, and only one was on actual Yodel paper. The last onehad written on it "I will reattemp tomorrow", which indeicates that this was not their 3rd attempt! Also, not sure about their English, I never heard the word "reattempt" before. Now I have to go to their depot, which is 75 miles round trip. What about my wasted time, and money. I paid 8 pounds for the delivery, which was added to my item, and now I have to pay another 15 pounds to get it myself. Adding the cost of phonecalls, plus the waste of my time and childcare for my son, for the time i have to spend driving there and back... YODEL - you are not worth it! And - I want my money back!

Elwira Lubos´ profile

profile image of Elwira Lubos
Elwira Lubos
Oxford, United Kingdom