Sharon Aston-Heynes´ profile

Reviews (5)


Incompetent, complete lack of service ethic

Been with vodafone for 4 years. Tried to charge £46 for call from my mobile vodafone 191 number. For 6 months we have been cut off each and every month despite the account being paid via E/T into Barclays and cash deposited at the Barclays counter. I have phoned, been into their branches, numerous times, the frustration level is not worth it, I will be terminating my contract as life is too short to deal with such companies. I will never sign a contact again it has been that frustrating. We have dealt with Egypt, South Africa, India and the UK, we have been told "sorry" at least 15 times, nothing happens to rectify the issues. Please believe me, don't sign up with them no matter what they offer, they are completely useless and don't deserve our hard earned money.


Rip Off - Avoid if you value your hard earned case

Took my husbands car in for a full service, the cost £175, for this you get a oil filter and oil change - the rest is all checks - we wanted the vehicle services i.e change spark plugs, air filter, brake fluid top up. Why would anyone in their tight mind pay someone to tell them the plugs need changing at full service interval. They told us the aircon was empty, this cost a further £35. For the £210 we could have purchased all parts and I mean ALL parts (checked on a service) for £120 (incldues synthetic oil), doing this ones self is not rocket science & paid £40 for the brake pads to be fitted. this would have cost less in total than the full service CHECK, now we have to buy the parts and still fit them. Thank you Halfords for telling us they need changing;
Eventually word will get out, this type of service does not bode well for companies in this day and age.


Prompt delivery for goods with great savings

I purchased advantage for my cat and dog. I ordered in the afternoon and received it within two days. I saved about £12.00 on these two items this included a discount voucher of £5.00 each from the chemist.
It really does pay to shop around, I will definitely use Vet-Medic again


Poor trading standards

My husband purchased a docking station for an ipod thinking I could dock my android table on to it, this was not the case, We returned the item opened buy completely unused the next working day. The Cribs Causeway branch and thereafter their customer services (I hesitate to use that description regarding that department), no exchange and no refund due to the box having been opened. Beware, buyers that despite having a receipt and the return being immediate, this company is so short sited and desperate that you will not get your money back nor an exchange. The price was £260. Despite companies being legally allowed to refuse exchanges on goods which were purchased erroneously as a present i.e not faulty nor fit tor their intended purpose it is not a normal practice due to the negative publicity and poor customer relations it creates. One has more rights over the internet, so think twice before entering hmv retailers and parting with your hard earned cash. One would think that had they any foresight at all they would be trying to get more customers not alienate them, a company cannot last whilst applying poor sales ethics.

Jim McNamara found this review useful

Very professional

Good delivery timescales, well priced

Sharon Aston-Heynes´ profile

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Sharon Aston-Heynes
Female, 1961
United States