Mark James´ profile

Reviews (5)


Quality products, quality delivery and quality service

Always great products, reasonably priced with terrific delivery and service
Have used often and will continue to do so


If only all Internet companies were run like this!

Ordered on a Wednesday night late, it was dispatched Thursday and was with me Friday, even delivered to Jersey! Amazing.
Great products, very competitively priced and they even took the VAT off at source as I live in Jersey and there is no VAT here.
I'll make myself order again, just to use Function18.
I buy a lot off the Internet and these guys have come out top of the list.


Very poor, unresponsive service

Have returned product to swap for a bigger size. Have now sent 4 emails and sent my jacket back recorded delivery and I haven't had a response
Not great?

10 January 2014

Reply from Superdry

Hi Mark,

We apologise for the issues you have experienced with your recent order.

We have received an extremely high level of calls, returns and customer emails during the Christmas and New Year period but our customer services team are working tirelessly to clear the back log.

Your request will be processed as soon as possible. We apologise again for the delay in our response.

Kind Regards,

Superdry Care.

Denney Diving - Diving Direct

Great product and efficient speedy delivery

The products are great and delivery very good. Excellent Internet company and I would recommend


Great product at competitive price

Very easy website to use, great products, good pricing and very quick delivery

Mark James´ profile

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Mark James
United Kingdom