John Ware´s profile

Reviews (4)

Dominos

Prices not good, till rips off & best pizza withdrawn

Used to love Domino's until my young son got short changed at the till - put that aside, they then took off the menu my favourite pizza Hot & Spicy.... then I compared their prices to Pizza Hut - have to say I'm not a Pizza Hut customer.

Lovefilm

Good on responsiveness, but technology is a problem

Company responds to emails and gives good answers, but streaming videos even on a 30M broadband link is somewhat hit and miss - think I managed 2 out of 10 successfully, and that is with a Virgin 30M broadband link and a brand new internet Samsung TV. Shame, but thats why they lost me as a customer. They recently moved to Silverlight, whatever that is - maybe that improves things...

Amazon

Things said to be available, but then aren't

Had a few problems that has put me off - see a good price deal but then notified it's out of stock - even though site still says it is in stock. Also, easy to get conned on not paying the best and required postage unless you have your wits about you when ordering.

Stuff 4 Hot Tubs

Excellent customer experience

Web site easy to navigate for the products required, shopping cart easy to add to, payment transaction easy - goods arrived next day and well packaged. When speaking to people, or sending an email - always responsive and helpful - a good customer friendly business - 5 stars to you all.

Few minor suggestions for web site: after adding product to shopping cart and opting to continue shopping, it would be good if taken back to the full list rather than the previously chosen product page; it would be good if all chemicals were in the same section - I had to hunt for spa lid cleaner elsewhere on the site under maintenance (I think); also to remember people with very old tubs you may no longer sell, but bought from you, who may be looking at what may be available - ie replacement spa lid for my tub that I'm contemplating...I know you can and will get it for me as I've spoken to you about it, but would be nice to see it featured on the site along with any other extra's add-ons that may be available. If perhaps you provided a full list of products available now and in the past that the things you sell may work for, ie latest HotSpot mechanical opener works for Model xxx.

John Ware´s profile

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John Ware
Reviewer
United Kingdom

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