I posted the review "Disappointing" as I had ordered a box of Milk Pro Toffee 60g (box of 12). They were advertised as Buy One Get One Free (BOGOF). However, I only received one box.
I have since been contacted and advised that the problem was that I only added one box of bars in the basket - not two. "It’s a normal practice ‘with buy 1 get 1 free’ offers – more or less the same as in a supermarket, to add two items in the basket for one to be discounted"...fair point!
The additional has now, free of charge box has been sent separately.
I guess I am going to have to eat my words and another 12 bars. Nice one Kinetica.
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