David Colwill´s profile

Reviews (5)

www.internetgardener.co.uk

Very helpful & responsive company to deal with.

We tried to source the same product from another supplier, the order was processed, then they said it wasn't in stock ! InternetGardener have a useful Chat Box which enabled me to get an advisor to check availablity before placing my order and the response was very fast & helpful.
Delivery was within stated timescale and best of all free - will use IG again !

BMB Hatchbag

Fantastic Fit - Great Quality

Great product that fits perfectly, the bumper flap was well worth the extra cost as the dog now can't scratch the back bumper jumping in and out. Manufacture was also surprisingly fast considering it was our chosen colour and a relatively recent design. The whole experience was tainted by poor service from FedEx who took 48 hrs to do next day delivery - we tracked package, but it wasn't delivered on the 1st day it went on the van, on day 2 we found it lying next to the front door, the bell wasn't rung and we didn't sign for it !!! Full marks hatchbag - "nil point" FedEx.

08 May 2013

Reply from hatchbag.co.uk

Hi David

Glad that you like the Mini Countryman Liner - it is quickly becoming one of our best selling liners!!

I am really sorry that FedEx let you down on delivery - we have used FedEx for a long time and normally get exceptional service - every now and again they are let down by a driver - in a similar way that you have been. Shipping costs are becoming a serious cost issue - we know that FedEx are certainly NOT the cheapest and they have let us down this time. I do apologise for their poor service...

Thank you for bringing it to my attention - and Thank you so much for your review that is still 5 stars even after having been let down on delivery - I shall be speaking to FedEx (Ralph)

Travall

Dog Guard - fast delivery,excellent quality and fitted perfectly!

Apart from the one liner above , the ability to track the package meant no time was wasted waiting "just in case" we weren't there to receive it.

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.

Excellent service, package arrived in 2 days

This was my 3rd order with ChemDir and the response was even faster than usual ! Product was with us within 48 hrs of the website transaction. Couldn't recommend them more.

BiGDUG

Super service and good quality

Arrived within forecast window, well packaged and easy to assemble ! The garage is looking much tidier already.

David Colwill´s profile

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David Colwill
Reviewer
United Kingdom

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