I was asked by my daughter to sit in her flat and wait for a delivery from your company. The tracking reference was 8410207460641 and according to the log it was loaded on to the van in Bristol at 10:33 today 12/4/12 and by 19:22 it was back in the Bristol depot with no apparent attempt to deliver the parcel. This means it was on the van for almost 9hrs and there is no reason why it was returned to the depot undelivered. This follows on from the fact it should have been delivered on the 11/4/12 but sat in the Bristol depot all day. Your web site gives the impression that you are a firm which is forward thinking in deliverys to customers but I would not agree
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