I purchased thousands of dollars in gear over the past four years from [name]. In all my purchases i never had to use customer service or call the company [name] until my recent purchase,and last.I called to ask about a filter i had recieved and was having some color tone issues.I spoke to [name] who seemed to not want to be bothered with this and said just call the company.he gave me the number wich i left at work and called again the next day to get the number again.[name] again answered,i began to tell him my situation and he said things like,didnt i talk to you yesterday,why are you calling here again,i gave you the number why are you bothering us.I told him he was rude and unprofessional in wich he replied,well i already told you yesterday to call the company and then hung up.Because of [name] i will never make another purchase from this store in fear if i have an issue i have to deal with that idiot [name].BH will now be my store for all my purchases.By the way i wrote three email to three departments about my complaint and not one responded.I guess [name] attitude must be contagious to the entire staff.last time ill ever deal with [name] and their rude employee [name].
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