Tumble drier broke down on the Friday night with five loads of washing.......ordered a new drier from appliances online...free delivery...£10 to take old one away....fantastic as local council charge £15. Got various texts to let me know status of order. Phone call after seven in morning to let me know they would deliver before 9. Drier arrived at five to eight in the morning. First load in at half eight. Excellent customer service...well done to all involved...F. donnelly
I have used the outdoor shop before and was impressed with their service. This time my husband was looking for waterproof trousers. He found a pair he liked in the sale. Were £200 odd pounds and he got them for £89. I ordered them , then sent the order away. Later that day after looking at the website again we saw some north face cannister bags we had wanted for a long time. Again they were on sale so we bought two. Two orders and two lots of p&p . I didn't mind as it was my fault for not ordering at the same time. However when the goods came they had been put in the same parcel and I was only charged 1 lot of p&p.. Well impressed. Thank you again for great prices and great service.
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