Been through passport control in 4 airports in the last week or two and once again the longest queue, snaking round the corner and down the corridor, of what appeared to be a half-built tin shack was in Heathrow T4.
When will BAA get its act together?: I suspect the answer to this is Never whilst we, the punters, have no choice but to use it.
Easy to find a cheap supplier using Looking4parking, but the inappropriately named Stressfree (valet) Parking took an hour to collect the car and almost as long deliver it so the overall experience was poor.
The half-wit who initially came to collect the car went to the wrong place and so they had to send someone else out. Said half-wit eventually rang us almost two hours later after we'd passed through security and passport control. That said, Stressfree's dispatcher was pleasant and helpful at all times.
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