This shop seriously sucks. I ordered a book bag from here in January. It took them 2 and a half months to get the bag to me and when I finally received it it was the wrong color. I ordered orange and they sent me navy blue. I don't know how you get those colors mixed up but whatever. Then when I contacted them about the issue, they ignored me. I had to harass them constantly for over a week just to get a response. Then they tried to give me a coupon off my next purchase instead of an exchange for the correct colored book bag. I declined this, as I already knew I would never buy from this shop again. They then made me pay for the return shipping of the wrong colored book bag. They received the book bag from me within a week. It took them another 3 weeks to send me my orange book bag. I didn't receive it until the end of march. On top of all this, they had the nerve to try to convince me to take a voucher for their shop instead of the refund for the shipping I paid. NEVER BUY FROM HERE! The products are over priced, the customer service sucks and the shipping takes forever.
I do like the book bag but it was not worth all the hassle I went through to get it.
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook