Pat Poore´s profile

Reviews (2)

British Corner Shop

Very poor delivery service

I'm still waiting for my Xmas order placed on 6 December - i've no idea where it is as there is no information on the tracking service after 14 December. With other carriers you can track across Europe. I agree with the feedback that said Parcelforce is damaging your business. You will say the problem is the volume of Christmas traffic, but this is my second order - the first was equally slow, with my parcel sitting in 'Bristol hub' for six days that time. At least the cost of delivery has halved, which makes buying from you more practical. I'm reasonably relaxed about delivery times. but this is too long. All other carriers are delivering without problems, some (DHL) are stunningly fast - order to receipt under 24 hours. I am concerned that the greater the transit time, the greater the chance of damage to goods.
Otherwise, everything is fine! (As long as my parcel ever arrives)

02 January 2013

Reply from British Corner Shop

Hello Pat,

We're sorry to hear you've had problems with the delivery of your parcel. Having looked at your tracking details it seems that after a delay at the international hub your parcel was scheduled for delivery on the 28th December, but please do let us know if you have still not received it.

We were informed by Parcel Force that they were having particular difficulty in transporting parcels to Greece before Christmas, and we'd like to apologise for this on their behalf.

Your feedback has been taken on board and we'd like to thank you for taking the time to write a review.

Kind Regards
The BCS Team


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Pat Poore´s profile

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Pat Poore
United Kingdom