The products are of good quality - far superior to the cheap and nasty MDF rubbish sold by most retailers. The service stands out - everything about the process from start to finish has been well thought out and it was obvious this retailer actually cares about customer service. Sales staff were polite and friendly but not pushy at all and we had our products delivered within a few days. All in all I can't really find any faults and will certainly be back for more.
I only considered Wellworking because they offered the Mirra chair at £300 less than John Lewis and that was enough of a discrepancy for me to notice them. I'm glad I did - their service was fantastic in every aspect. They loaned me an Aeron chair for 3 weeks and then a Mirra for 2.5 weeks - at no point did they put me under any pressure to return the chairs early to them. They did everything (drop off, pick up) around my schedule. The chaps who came to drop off the chairs went out of their way to explain how to use them and get the best out of them. When I ordered the Mirra there was a six week lead time for delivery (I customised the chair heavily) and they were even kind enough to give me yet another loan chair for the entire six weeks until my Mirra arrived! What else could you ask for? I would happily recommend them..
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