Myukdelivery took my money and then failed to contact me about the pickup or delivery and they don’t respond my calls or emails.
I spoke to Mark at myukdelivery who gave me a quote and asked me to pay online, which I did. Since then I have received no confirmation about the pickup or delivery and no response to emails and no-one is answering the phone.
After 24 hours of trying to contact them, I cancelled the service. The terms and conditions state “Bookings may be cancelled within 48 hours of booking without a penalty charge”. I requested a refund, which they have not done. I still get no response to emails and the phone just goes to a recorded message.
I believe this to be a shameful scam. I have reported it to Visa who are disputing the payment. I shall also report it to other ‘bodies’. They should be prevented from trading unless they can trade with moral ethics.
The address on the domain name registration is 13, Walnut Close, Hayes, UB3 1JH, but that may be fictitious too!
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