T S Jones´ profile

Reviews (2)

Wren Living

Very good quality bedroom furniture but lots of difficulties getting items to finish it.

We are very pleased with the bedroom now it is finished but we had to make many journeys to the showroom, which was a 36 mile round trip, to identify the parts that we were missing and even then it took ages to get some items. We were made aware that some items were actually in stock in the kitchen department in the showroom but were told that the manager of the kitchen department would not allow them to be used by the bedroom department!! how about that, they are all the same company. Some items which were not in stock and which were to be sent to us by post ended up at the showroom.

We would recommend the product to a friend but would have to point out that the journey to completion could be a long and frustrating road. However now the project is complete we are very happy with it.

Monster Pet Supplies

Not good i asked 4 the goods 2 b delivered 2 my neighbour if we were out, they were thrown over the gate!

See comments above

18 April 2012

Reply from Monster Pet Supplies

Hello Mrs Jones,

Thank you for your feedback and we're so sorry to hear that your items were delivered like this, it's very rare and we'd really like to make it up to you. We have reported this incident to our courier, Yodel and as mentioned on the phone, some treats are on their way to you - we hope your cat loves them! We'll of course be in touch soon to follow up from today's chat.

Thank you again for being so understanding.

Best wishes,

T S Jones´ profile

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T S Jones
United Kingdom