Josie´s profile

Reviews (2)

Jessops

Dealt with like a hot potato!

Found the online ordering promised next day delivery until after the final step when it told me this wasn't possible for half of my order. After several phone calls with headquarters and the Leeds store (an example Jessops: "tell them (Leeds store) headquarters said they had to do it" Me: "Can't you contact them please" Jessops: "Oh no"). Next day delivery didn't materialise, I'm assuming because I cancelled half the order but Jessops cancelled the whole thing.... therefore the delay in email responses might have done this but I didn't want another expensive deadend phone call. I really wish I'd just gone to the stores in the first place. Even a round trip of 40 miles would have been simpler. After giving up on these two channels I contacted the Wakefield store and they were brilliant.

Gjwtitmuss

Excellent service.

Ordering was simple and prices really competative. Was a little sceptical about next day delivery and how I'd be able to retrieve it if it were delivered while I was at work. Not to worry as the very friendly delivery man arrived at 8am the next day. Perfect.

This product was recommended by my boarding kennels as my 18 year old collie cross was loosing weight. He loves this and eats it in less than 30 seconds. He's now a happy old man.

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Josie
Reviewer
United Kingdom

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