Kevin Gunn´s profile

Reviews (20)


Just canceled srvice due to trying to charge me for changing number divert

They tried charging me over £50.00 just to change the number the 0800 points to then tried charging me to cancel the contract.

19 February 2014

Reply from Dolphin Com Ltd T/A

Hi Kevin, please can you e-mail me a quick summary of the issue your facing to and I will try and get this resolved for you?

Kind Regards

Dan Mellor

High Street TV

Problem Solved after return problem

Had order an item from high street tv, and had found that It would be difficult to return. Company had offered to pay for return and then refunded the amount whilst keeping the item. Would recommend high street tv look into the return problem I had raised for other customers.


The Dogs are happy im happy!

Me & My Wife had both our dogs groomed a Bichon Frise & a King Charles spaniel at Furkutz. They both come out happy and smelling nice. They both seem happy.
Both cuts seem good and they look fresh.Cost is reasonable however, I would recommend that the company put prices on their website though as customers like to know what they will be paying.My experience is some customers use a business for their god service rather than price. Kevin


Disgusting behaviour!

I have waited for two days for a delivery from this company. I was assured by email that they received the item that's the reason they couldn't deliver original time. Then I received an email saying they attempted delivery. Liars! All they have done is fobbed me off with lies, hate the lie. It's unacceptable that they employ drivers who lie. No wonder they have a bad reputation. AVOID THIS COMPANY! I now have refused the order. From Littlewood's who are in partnership with this company. I intend to close my account with them also!

Received this from yodel after waiting in for two days ensuring there was someone in to receive the delivery. Was then told the driver is in Romford. and he did not leave a card. well I sure I could have told you that I was sitting in all day!

From Littlewoods - Sorry we missed you! We have just attempted to deliver your parcel for your order reference Littlewoods but unfortunately we missed you. A Calling Card was left by the Yodel driver but to speed up redelivery you can go to the re-delivery booking website at If you enter the parcel ref:JD0002216030457265, your home postcode you will be able to choose a new day for delivery. Thank you.

UPDATE: the company have now delivered the item, note to them, we understand you are busy, I have no problem with an email from you saying the driver has it on board maybe late ect, that way it's the truth. U try to palm people off with a lie, that's when the get annoyed. I well the matter is now closed. I only ask that please can you show others the respect they deserve?

Keith Wingrove found this review useful

06 November 2013

Reply from Yodel

Hello Kevin.

I am sorry to hear about the difficulties you have come across in receiving your item.
I have taken a look into the scans and it looks like your item arrived at the depot on the 4th at 2pm and went out for delivery yesterday.
I understand that it has been a frustrating experience for you but please do get in touch with us if you do need help in the future. Our email is



If you need to return you can only spend your money in there stores!

Did you know once you have bought an item you cant get a refund only a voucher?

Pet Supermarket

Great communication & Service

Ordered a few times from these. Communication has been great from sales emails. and products are very good and well priced would recommend


Great service

Ordered a refurb laptop from peter. All delivered fast & a great laptop. would use again


Honest Service

I found stellisons to be honest & reliable on delivery & overall good product


Never le me down

Always been there.

Pestcontrol Local

Reliable trustworthy service offer wasp nest at the lowest prices in essex


Like the online reserve

really like the reserve option


Great fast service

used few times no troubles

Orange Business

Dont buy from third party

got contract with these few years back.sold to me by third party. orange didn't accept the fact of promises of buy out old contract so was left to pick up the bill. I ended the contract n they sent debt collectors for £45.00 owing which the debt collection company say its over £800.00!


Got few of the domains

great service provider for domains. good free webpage


Slow Service

Ordered my item on 9th! its 18th now n still waiting! Parcels delivered by yodel so i need say no more. Update on parcel. Still not received parcel its now 19th! Call them they say its stuck in depo & email to get it onto a van. Stay clear of this type of courier if you want o keep customers!

Dimitar Petrovand Dave found this review useful

Garden Essentials

Easy payment Great Delivery

Easy payment. Just ordered I shall let you know on speed of delivery once get my order. :). Pleased to say i got my order super fast and a great product. AAA Service! Delivery was great. For a minute i thought they might use Yodel :( Please to say they didn't

Event Mobile Tyres

Great Sevice!

Fantastic service. Fitter was friendly and very helpful credit to the company :)

Fitter explained what work had been done.

It is a welcome relief knowing a company with great customer service considering there are many that do not have that do they. Will use again and recommend to others :)

Car Parts 4 Less

Great Customer service after some slight delays

Ordered my parts on-line paid for next day delivery however believe had some problems with there couriers delivering parts on time. So Cant Blame them for that! After getting connected to right person which had duplicate parts delivered & Refunded my deliver cost all went well! Must say parts were as ordered and very well priced so suppose one cant complain too much. I will stand on my discussion with person spoken too on its not worth loosing customers not having the correct couriers! I would use again no problem However it would put me off ordering again if delivery goes bad wouldn't it. May the Love of God be with the one Spoken too :)

18 April 2012

Reply from

Hi Kevin, first of all I apologise for the later than expected delivery.

I have checked with our carrier, and your parts were loaded onto their Romford Van at 8:30am this morning, out for delivery today (Wednesday). If the delivery has not arrived with you by 2:00pm, I have a local supplier on standby.

I have also asked our Customer Service Team to refund your Delivery Charge.

Once again I apologise for any inconvenience caused, and you have my assurance that we will do much better next time.

Kevin Gunn´s profile

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Kevin Gunn
Basildon, United Kingdom