I ordered two bathroom cabinets. The drivers attempted to deliver them to someone else's address, luckily they weren't in, otherwise these would have gone missing including whatever payment details are with the order. One cabinet was chipped, so both are going back. I have now had to ring 3 times just to try and rearrange the collection as each time call backs haven't been honoured. When I complained to the most recent member of the Cardiff store ,she argued back....I don't know what training they have had to deal with complaints but it certainly needs reviewing. I am now waiting for my fourth call back. I will never purchase from this company again, if this is the service experienced at this stage I can't imagine what it's like if you need assistance during the guarantee periods.
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