Ordered 2 x Decks and 1 x Mixer package. They sent the wrong mixer entirely and an email requesting they sort it out remains unanswered after 24hrs. I'm sure they will sort out their error but, thus far, whilst their despatch times are impressive, I have little else to recommend about DJ Kit.
Carphone Warehouse have a nice little revenue generating fraud which they perpetuate on customers buying PAYG handsets who return them, or for whatever reason do not receive their orders. A customer buying a PAYG handset from Carphone Warehouse must also purchase an airtime bundle of £10 from a choice of providers. However, should you not be happy with your purchase and you return it you do not get refunded the £10 airtime. More seriously, if you are not in at time of delivery for an online order, and for whatever reason are unable to collect item from delivery agent, Carphone Warehouse collude with their delivery agents to have the item returned to them at which point they refund the cost of the handset only and you are again £10 out of pocket. Sadly, UK consumer laws allow this type of practice and unscrupulous operators such as Carphone Warehouse take full advantage of that situation.
A google search of reviews for this company will also quickly reveal many other examples of customer exploitation practiced by Carphone Warehouse and of shockingly poor standards of customer service. Sadly, they do however continue to thrive by drawing in new customers with low prices. Despite the tragedy of our high streets becoming abandoned wastelands this is one chain myself and many others would rejoice in having removed from our high streets permanently.
Libty Beaty found this review useful
Very good value alternative make ink cartridges. Okay, so the printer manufactures say that independent make inks are not as good as their own and it's possibly true for high quality critical work, however the alternative inks supplied by the Cartridge People are fine for most applications. Delivery is quick and customer service appears to be generally excellent(never have had cause to use them myself though). They appear to get good reviews generally and I have purchased from them for about ten years without any cause to complain. Would recommend.
Giffgaff have just had their second major service incident in a year. The first incident resulted in total loss of service for all customers lasting about 24hrs. The second one in the last few days resulted in recurring 'Goodybags' being debited from customers' bank accounts but not being applied to their Giffgaff balance so many customers again found they had no service because their balances were left at zero or their positive balances quickly were used up and left at zero because the internet they were using was not being covered by the failed automatic payment. This simply isn't good enough and Giffgaff cannot be relied on to provide an uninterrupted service. I will now be moving to a more reliable provider.
Abrar Landi found this review useful
How long do you reckon it would take Kwik-fit to MOT a car, fail it, re-align the headlights, fit two new tyres and an indicator bulb and issue an MOT cert? Now remember 'Kwik' means 'quick'. A few hours? Most of the day?.....how about a day-and-a-half!
Yes, Kwik-fit Wokingham on the Reading road actually took form 13:30 to 17:30 the following day to carry out the above work. Speed is not their only weak point however - communication is too. The only contact they ever made was the initial call to advise of the MOT failure. After that it was pure guesswork as to when the work might be completed - as it happened it was not ready until half an hour after their published closing time the following day.
Following a lengthy wait by myself and another customer for our cars to be handed over the other customer had to come back in to return a 4 foot tyre wrench she had found in her car as she'd attempted to drive away.
I don't usually use Kwik-fit as they are expensive(just under £200 for an MOT, 2 x budget tyres and a bulb!) and have a poor reputation(just google reviews for them), but I thought I might give them a try as my local branch is just a hundred yards away. I won't be using them again and will return to my usual trusted and value for money independent garage which has served me well for many years and after this experience are well worth travelling the extra miles for.
A google search of this crowd will return numerous negative experiences from review sites and discussion forums. I can only add to them having had the misfortune of dealing with them on on more than one occasion - I didn't learn form my first experience.
I can advise that this company lists items as 'in stock' when in fact they are not. In my book that's fraud but they seemingly can get away with it. Customer service, by email anyway, is absolutley appalling. Emails rarely get a reply and are rarely acted on. When they do be prepared to wait for some considerable time.
My last order of 'in stock' items took 2 weeks to deliver - their own terms and conditions state despatch within 48 hrs. After 11 days had elapsed since the order was placed I cancelled it by email, having sourced the items elsewhere. 3 days later they thought it would be a good idea to despatch it. Delivery was refused and order was refunded minus the delivery charge as they claim order wasn't cancelled in time. In short - I waited 11 days for delivery, I cancelled it as there was no comunication, this in turn resulted in them despatching the order. Previous purchases also took several weeks to appear again with zero communication.
I can only imagine Trading Standards have their hands full with this crowd and quite how they are still trading given the level of compaints against them is beyond me.
Do yourself a big favour and avoid Chemist Direct like the plague.
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