Alan blackwood´s profile

Reviews (1)



Item was bought by my son without discussing it first with me. Emailed cleverbox with plenty of notice (5 days prior to delivery) asking them not to send it and could I have my payment refunded. They never replied to my email, or refunded me, and just sent the item anyway. 'wev got your money now, so stuff you' was the attitude. Well cleverbox, there's nothing clever about that, try chancerbox.

19 April 2012

Reply from cleverboxes

Dear Mr Blackwood,

Thank you for your valued feedback and please do accept my sincere apologies that we have failed to meet your expectations. I assure you that if your emails had been received by us we would have actioned them. I have looked through our eBay portal and cannot see any emails from you. please could you let me know which email you have sent the information to so I can investigate this further. If you do wish to return this product I can organise this with a full refund for you. Please contact us on 01254 238749 or email myself directly.

Kind regards

Alan blackwood´s profile

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Alan blackwood
United States