Barclay work hard to remove any human interaction with their customers. Managers now have no authority to overide the computor credit assesments even whenthose assements are demostrably wrong. Premier customers now treated like all others..... a huge change to the original offering.
How difficult would it be to offer the original Premier Service at a higher cost? Survey your Premier Customers and see what they say. I for one would be happy to pay £100 per month to return to the original Premier service levels.
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