I looked into taking out a policy with this company, I had a query so got onto the online chat with April. She was very helpful and sorted out the query quickly and easily so I took out the policy. I've only given a 4 star rating because I can only comment on taking out the policy. I hope I never have to use it but if they handle claims the way they handle taking out the policy they would be great.
We always use this company and have never had a problem. This was only a slight hitch but the rental voucher wasn't available when it should have been so I had to ring up to find out what was going on - I was told it was an IT problem and it was referred to them. This sorted it out and I got my voucher. It wouldn't put me off using the company though.
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