Mark Mac Coughlin´s profile

Reviews (3)

Caravanclub

Clean, well maintained sites

When we started caravanning we originally avoided joining any of the clubs but we got so many recommendation for the caravan club that we thought we'd try it.

The sites are all well maintained with a lot of though in to how to get the best out of the facilities. The wardens always seem friendly and are keen to be helpful if you have a problem.

If you haven't joined give them a try. The only down side is you need to be quick and book pitches early as the sites tend to be very popular, especially during peak times.

Firstdirect

Simply the best

Unlike other call centres you never get the feeling that the person you are speaking to is under pressure to get you off the phone.

They are very efficient, the online system is simple and easy to use and the only time there has ever been a mistake, they were quick to rectify the situation.

Ebuyer.com

Good until things go wrong outside of the warranty!

I've used Ebuyer for quite a long time and in general been very happy, however they don't seem keen to accept the Sales of Goods Act and try and fob you off with a standard "Its outside of warranty, so nothing we can do." despite this not being true.

20 April 2012

Reply from Ebuyer (UK) Ltd.

I am sorry to hear you are not happy with the service you have received for an out of warranty item.

I hope this has not affected your opinion of Ebuyer and that you will continue to shop with us.

Once again I apologise for any annoyance or inconvenience caused.

Kind Regards

Nikki

Ebuyer Resolution Team

Mark Mac Coughlin´s profile

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Mark Mac Coughlin
Reviewer
1968
York, United Kingdom

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