Peter Speirs´ profile

Reviews (4)

Barclays

Branch fine, online or customer services very poor

My experience of Barclays is very mixed, as a business user i have lot of dealings with Barclays. If i have a problem and i have to use the call centres then i find them extremely poor. I never have any issues when dealing with my branch or any branch managers. Barclays business managers seem to be lacking any real knowledge of the business world and it's hard work dealing with them especially the ones who seem to have just left education.

15 February 2013

Reply from Barclaysmicrosites

Hi Peter,

We’re new to Trustpilot and were interested to read your review. We’re here to listen to our customers’ experiences and to gain feedback on the products and services we offer.

You’ve mentioned that you’ve had issues in your dealings with our Business Managers and that your experience of our contact centres hasn’t been good. We’d like to understand a little more about the issues you’ve encountered so that we can improve our service to you. If you’d like to reply to us you’re welcome to do so here, or by email to wr@barclays.com if you prefer.

We look forward to hearing from you, Peter.

Kind Regards

Conley

SKY

worst company in the world, useless customer service

Sky is fine until you have too pick up the phone for anything, unless you are phoning from a sky line the cost is excessive and you can never find out or solve anything.
The options you have on the phone never relate to what you want and then you get passed from pillar to post.
Shocking company probably the worst i have ever used,

Iain Leslieand JimmyShoe found this review useful

Ebay

risky sometimes good but mostly crap items or fake

Full of dodgy equipment clothes etc, never know what you are going to get. i reckon give it a couple of years and Ebay will be no more

Glasses Direct

Good quality reasonable prices

Whilst i have been a regular user of glasses direct, i still think your delivery times are a tad too slow. I also have issues with the fitting of lenses, i have brought various glasses over the years and they all in time seem to slip out of their fixings. Apart from that can grumble too much.

keep up the good work

Regards

Petert

Peter Speirs´ profile

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Peter Speirs
Reviewer
United Kingdom

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