Caroline Hughes´ profile

Reviews (1)

Homcom | Online Store

Appauling!!

I placed an order with this company on 14th April and expected to receive my goods within 3-5 working days as stated on their website. I paid for my goods through Paypal when my order was placed. However, when I had not received my goods by the 20th April, I contacted the company. At the same time as telephoning them, I checked my emails and found an email from HomCom dated 19th April telling me that the item I ordered was out of stock and sorry for any inconvenience.

As far as I am concerned, this is disgusting. If the item I ordered was not in stock,then a sale should not have been made. I could have then placed the order from another company. This company took my money for an item they knew they did not have when it was ordered. I had to wait a whole week before finding out the item was out of stock. Now my business is affected and I am losing money and will now be without the item for a further week!

I would NOT recommend this company if you require your item within the 3 - 5 days they say it will arrive!!

Caroline Hughes´ profile

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Caroline Hughes
Reviewer
1974
Bath, United Kingdom

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