It is easy to search holidays and book via the website. The staff at the callcentre are helpful. The only thing stopping a 5* is that after I booked a hotel I got a mail for a discount on a hotel stay at my destination. I cancelled the booking I had and redid it with the discount, it was just a bit of inconvenience. Also best to book cars over the phone as I had to pay for an extra driver one one trip as the website only allowed for one driver although when booking on the phone you can add another driver for no extra cost.
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