Highest fees, highest delivery charges, one of the worst websites and their despicable practice of allowing people to scalp others online as long as TM themselves get a cut via their reselling website make this a company I avoid at all costs. Scum of the ticket reselling world.
Handy when you just want to pick something up accessory-wise, but if you're after any serious kit at a decent price and can wait a while then shop online. Get a friend who knows their stuff to help you as well. Remember, your mates aren't on commission and PCW make a ton of their cash out of dodgy "cover plans" and overpriced installations etc.
Top quality productions, great website. My only quibble is their naming of NUFC's home ground - it's "St James' Park". Always has been, always will be. The Beeb isn't supposed to provide advertising (remember the brown tape over the logos on the products used in Blue Peter?), so why they're bowing down to the fat man instead of sticking with the name preferred by the license-paying public is beyond me.
Manipulative, dishonest, overcharging, underhanded, despicable, sneaky... I could go on but I'm pretty sure everyone knows how disgustingly vile this excuse for a company is. Uses every sneaky trick in the book to make you pay more than you thought you were going to, while providing the lowest level of customer "care" imaginable. Avoid like a plague-carrier will halitosis.
Awful company with dreadful - in fact nearly non-existent - customer support. When something does go wrong, and it will, expect it to take months to get a matter resolved even when it's a mistake 100% of their own making which they admit liability for.
I really can't stand them, but they've got by far the majority market share in online transactions so they're unavoidable at times. Fees are ludicrous, restrictions a pain, attitude towards their customers appalling.
Julie found this review useful
Nice and easy to order from, but have this strange idea that they're exempt from UK and European distance selling regulations. Like trying to open a walnut with a damp sponge trying to get a refund on an item outside of warranty, but to which they still have responsibility. another case of a company being too big for its boots and government failing to punish it for not undergoing its legal obligations.
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