We had an order rejected from an Indian take away (confirmed by a phone call from Just Eat) and chose to order a similar selection from a different take away who accepted our order.
Little did we know that when our food arrived it was from the first take away who had reportedly rejected the order. When the second order arrived we rejected it.
The phone call from Just Eat that followed was the point where we decided not to use Just Eat again. We explained the mistake that Just Eat had made and the member of staff responded in a very off manner stating that Just Eat would have to compensate one of the take aways (as they should do seeing as the whole situation was their responsibility). He then hung up abruptly.
So in all our experience of Just Eat was pretty dire, especially considering we have had similar issues before. We'll just go directly to the take away in future.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.