This was my first order with the Whisky Exchange. I received an email saying that my order had been processed and was being prepared for despatch. 2/3 days later I then received an email saying that my ordered item was out of stock and would be despatched the following week. My order arrived and it looked very well packed and clearly marked as fragile. When I opened the outer box, the bottle was indeed very well packed with really tough bubble wrap but the bottle had been taken out of the gift box and this was then folded to fit into the outer packaging box. This means that the gift box is warped and creased down one side which I'm sure my Dad won't really care about (Father's Day gift) but I'm quite disappointed.
I ordered some perfume for a friend's birthday and due to a confusion with names, ordered the wrong one. When I contacted Click Fragrance they were most helpful and really quick to respond. Within just a couple of days, I had the right perfume for my friend - job done!
I would definitely purchase from Click Fragrance again.
It's been a while since I've ordered from JulesB and I do think that the service has improved - and it was good before!
Great communication on the status of my order and quick too!
Definitely one of the best online stores for all round service out there.
I ordered three items and they all arrived, very well packed, the next day. Extremely quick and efficient service and I wouldn't hesitate to recommend Chemist Direct.
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