Took a bit of a chance buying on line but we need not have worried. Once we had had a formal commit date we were kept completely up to date with events, from picking, loading, daspathching and delivery.
One slight issue is that the delivery company will not enter the premises with goods (so if you live alone, if the product is heavy etc etc, you will need assistance to get them in to the house).
We had a minor quality issue - the whole unit was uplifted and replaced. Well done..........
I went to Naionwide beause they had some interestig deals, and were fairly competitive. I could have bouht slightly cheaper but we already have a car from them and we cold not fault them previously.
This time around, they worked hard in securing the sale, but thereafter, getting them to return calls to give updates was nigh on impossible. I must have rang my contact 12 times and had 2 responses (After the paperwork had gone through).
After getting very frustrated I called a guy called Chris Beecher who was able to deal with the vehicle status within minutes, however when I spoke with my usual contact the following day she told me that the car would be at the garage hopefully that day (Chris had confirmed that it was already there the day before).
Our previous lease using Chris was seamless - this was hard work
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