Ordered 1 mattress for delivery Christmas Eve. Not delivered. Called mattressnextday on 27 Dec who called courier and got back to me; I was informed delivery company would not prioritise my delivery and would deliver on 28 Dec.
Called again on 28 Dec (when mattress had not arrived by 1415hrs) to confirm delivery, only to be told courier had delayed delivery until 29 Dec.
To be fair, customer service was extremely polite and prompt with my queries but they need to find a more reliable courier...
PRC were by far the cheapest retailer I have found for my Samsung TV. The service was very efficient and I was called first thing on Monday morning to confirm details of my order.
My only complaint was the apparent inflexibility of the delivery and the sales person who called me on the Monday; I paid £20 extra for delivery and for that I could still only get delivery Monday to Friday (not Saturday) with a delivery window of effectively 2 days (the sales person told me it was likely to arrive on the Wednesday but may be the Thursday). For anyone who works, this is really annoying and given the extra £20 delivery I paid, I would have expected more flex on when I could get delivery.
However, the TV arrived and I have absolutely no complaints. I would definately use PRC again but would probably try and ensure any order was due delivery over a period when I was not at work to save a lot of hassle.
I have used Barrington Sports a few times; they have never let me down. Their pricing is competitive and I have complete peace of mind that what I order will arrive in perfect condition and very promptly. They keep you up to date with order progress and in most instances my orders have arrived the next day.
I have absolutely no hesitation in recommending Barrington Sports to anyone seeking a pleasurable online experience with a great range of kit and excellent service.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook