Jeremy Gassman´s profile

Reviews (2)

Play.com

Excellent price and service

I have ordered a number of items from play.com, prices are always very competitive, delivery free and goods received reliably in just a few days. They are often my first port of call when ordering on-line.

SelectSpecs.com

Glasses delivered that Selectspecs knew wouldn't work

I ordered a set of reading glasses using all of the information on my prescription. When they arrived I found I couldn't use them for reading, only for middle distance. I contacted customer services a number of times, their response was that my prescription was missing vital information required to make a pair of reading glasses. I asked why they made the glasses if they knew they would be useless for reading, their response was I didn't ask them to check the prescription (which i didn't as there was no indication that this was necessary, but nevertheless they knew they wouldn't work) and they couldn't change the order or refund as it was custom made for me. So they made a pair of glasses they knew beforehand would be useless and then said tough luck you are stuck with them now. I will not be using them again.

Jeremy Gassman´s profile

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Jeremy Gassman
Reviewer
1962
United States

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