I ordered a beanbag from Infurn in November. I never recieved the beanbag (which was an xmas present). Groupon refunded me the payment for the beanbag, but infurn never refunded the delivery costs which they charged. They will not respond to my emails other than automatically generated emails which stated they will be in touch shortly. Avoid this company or you surely will be out of pocket!!
Stephen Frank Mortensen found this review useful
I ordered through this company on 28th February. I enquired about my order on 2nd April as I had been told that the company guaranteed delivery within 4 weeks. The representative (who signs off as bybb!) told me that the order was fully processed for dispatch and I should get delivery information soon.
I wrote again 12th April as I hadnt ever recieved dispatch information. The reply stated that as far was they were aware it (the beanbag) had been delivered before easter! I was told in this email that they would arrange to send out another beanbag that week.
I asked to be sent delivery information once the item was dispatched, and the staff member said that there was an issue whereby a full batch of beanbags have been mislaid in transit. So here I am almost 8 weeks after ordering with no beanbag and no idea if I will ever really get one!
Thomas Paterson found this review useful
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