I recently made an order over amazon, sadly the order was directed through yodel for delivery. They are terrible they posted a card through my door as I was at work when they attempted the delivery, I then rang the number to reschedule the delivery. Unfortunately I could not speak to anyone it was a computer operated voice who directed me to the website to reschedule at no point did I get put through to an operator. I rescheduled twice waited in all day till 9pm as they can deliver upto this time it never arrived, I decided in the end to visit the depot which I managed to find online not via there website which does not even have a contact number. When I arrived at the depot, they told me the website did not work and so my rescheduling would never have happened as the are not informed by the site of changes and they had sent my parcel back even though it had not even been ten working days. They are absolutely usless and clearly not interested in customer service!!!
Mark Swarbrick found this review useful
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