I have now used Castlegate 3 times and each time the service excellent. Products were delivered quickly and very well packaged. Their communication is very storng with regular updates of progress on the order and delivery information from their courier. Their prices are as good as anyone else - I have searched the internet for many lights and most companies seem to charge similar prices (presumably they all get similar discounts from the suppliers). Castlegate do include bulbs though whereas many others don't. When prices are similar, the key differentiator is service and I can't fault Castlegate on this.
I am very pleased with my new wardobes from Slidiing Wardrobe World. I ordered 2 sets of made to measure doors. The first was a 3 door set with one angled door and the other a 2 door set. I chose to construct the interiors myself which kept the costs down. Overall I saved at least 50% against what the established wardrobe fitters would charge.
I emailed and spoke to both Mark and Marie prior to and after placing my order. They were polite and extremely helpful and always came back to me when they said they would. I found the design tool on their website to be very helpful and Marie gave me sound advice during my planning phase to ensure that I got my measurements correct. I would advise others to triple check their measurements to make sure you get it right and if in doubt call them for advice. The doors were delivered within their quoted 3 -4 week time frame and the quality is excellent.
Installation was relatively straightforward for me (a competent DIYer) although a second pair of hands is advisable as the doors and panels can be quite unwieldy to move. I would certainly recommended SWW to others.
First time user of this company. Ordered at 2.00pm, delivered at 10.30am next day (using standard delivery). Well packaged. Product (UPVC lock gearing) as described and price significantly cheaper than other suppliers. Will definitely use again.
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