Dine Evans´ profile

Reviews (5)

Debenhams

CUSTOMER SERVICE? NOT AT DEBENHAMS....

Have just had the most frustrating phone conversation with a supposedly senior manager at Debenhams! I placed an online order for a single quilt cover at £36 including 10% discount. I have spent over £300 on bedding from them which I purchased in store - I run a B & B. When the quilt arrived it was priced at £35 on the bag! Is it legal to sell things at an inflated price like that? I was furious and phoned to complain - was offered £1. Nothing for my time and trouble as you would expect from a decent company and no apology! I asked to speak to someone senior 3 times - no-one was available! They would ring back. I phoned again a week later - again a promised call - nothing. Phoned today to be told that "someone" had rung me on 23rd - we have an answerphone - no message and also no follow up call! What a dreadful firm. I have now been offered £5.50 in total - a joke if they are trying to keep customers happy - I will never set foot in one of their stores or buy online from them again! Disgusting service! If I trated my B & B guests like this I would be out of business...

Mattressman

Have used these guys repeatedly - always brilliant! Love this bed frame!

Brilliant value bedframe - exactly as pictured. Great company to deal with. delivered on time. Cannot faulkt them and would recommend!

Trueshopping

brilliant company

What service - had a fault with a bsain and a replacement was sent immediately! Have used this company before and it really is superb!

MedicAnimal.com

Good customer service

My order did not arrive - the couriers fault but the company were brilliant about it - I received my goods the next day! Would not hesitate to recommend!

Firstaid4sport

Good service - excellent product!

We are putting together comfort packs for accident victims and the products from this firm are excellent and delivered on time! Will definately use them again!

Dine Evans´ profile

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Dine Evans
Reviewer
United Kingdom

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