I ordered a 18-55mm Kit Lens after buying a body only. At first I didn't realise it wasn't IS until I had it of course. I asked kindly if they could exchange it and allow me to pay the difference, unfortunately this could not be the case, BUT. And a big BUT. They offered me a great price for it anyway, with free pick up service. Not only that, I work everywhere and anywhere, yet, they offered to pick it up from a place of work. Even better knowing I had a full day in one place.
No problems with the return, money paid into bank. Done. I was also offered free delivery on my next order.
Emails were replied to within at least a couple of hours. If not quicker. Have bought a few things from them, would recommend them and will 100% use them in the future.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.