I've bought online for many years, and very rarely have any problems. Unfortunately, this time I have a problem.
I had an automated acknowledgement of order noting that the product would be delivered in 5 working days, and that an update would be provided in 2 days. No update, no delivery.
I have emailed to ask for an update, but have not had an acknowledgement or response.
With internet orders, I expect a quick turnaround and a quick response - especially when they took the money straight away.
I would hope that the money is only taken when the goods are dispatched - in which case, I won't use this company again.
Edward Henry Palome Bunker found this review useful
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