I initially thought communication was good as I received a couple of email regarding my order, 1 of which asked if they had the correct address for me or if I had an alternative i'd like to supply. I supplied the alternative address immediately as I realised I wouldn't be at home on the day of delivery.
Unfortunately the item was shipped to the first address & not the alternative I had supplied (as requested). I was not home & my neighbour was just leaving the house, she advised the delivery driver she could not take delivery of the item as she was in a rush. The driver then signed for the item himself & left the package on my neighbours drive in heavy rain!
Item arrived ok but packaging was so soaked through that it came apart when I picked it up!
Overall item was good but customer service was false as it seems messages were automatically generated but nobody attended to them & delivery company were poor!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook