Kayls´ profile

Reviews (5)

Cyclestore

Quick delivery, Great product!

Ordered some arm warmers. Product arrived a couple of days before the order confirmation date and the item is in immaculate condition. Sizing charts correct as they fit well too. Surprisingly what you'd expect from ordering online, but I'm amazed how few cycle websites can get this right.

Wiggle.co.uk

'Stocked' items out of stock

Again, Wiggle is showing products available for purchase that are not in stock. Better yet, there is no CS team to talk to when you would like an approximate date of stock availability - no response to my email either.

Not the best site for a guaranteed, quick order.

10 June 2013

Reply from Wiggle

Thank you for taking the time to leave a review Kayls. I would like to reassure you that we are aware that our availability of stock on site is not clear and we are currently working on this weakness.

Regarding the delay in response, Wiggle are experiencing high numbers of emails at the moment and are doing our best to catch up as quickly as possible. Sorry that you have waited. If you would like to comment on your review with a recent order number we will do our best to help.

Orange

Terrible Experience

Phew! Am I relieved to have finally come out of my Orange phone contract. I have been with 4 mobile phone companies and Orange has been the worst. When I took out my contract with Orange I had technical issues with my phone. I found myslef calling their Customer Service team on a monthly basis as my main problem was the contacts and mailbox never synchronised. The average call last approximately 2hrs and they won't call you back. The staff don't really understand English and the ones that do, certainly don't have customer service in mind.

I was tied into a 18mth contract. After a year of technical issues, very bad network coverage and problems with connecting to the internet. I requested to be released from the contract. I was so kindly told by a manager that the contract between Orange and the Customer is only to provide calls and text messages. As long as I can receive and make those, Orange was not in breach of the contract.

I am still annoyed about wasting money on an "upgrade" for additional phone features only to spend hours on the phone to their call centres and achieve nothing. I'm now free from their terrible services and have cancelled both my broadband and company contracts. I have also since discovered that there not many people on Orange; only a fair few who have bought their pay and go sim card for 241 at the cinema.

Sigma Sport

Great service. Will use again.

Ordered some cycling shorts online. Received a call from a CS rep as my address details were showing up slightly incorrectly. This was a surprise as a few companies are happy to ship to any given address on the system; and the shorts were dispatched that day!

Temptations Direct

Fantastic service!

Fast, friendly, helpful and efficient! Will definitely use again!

Kayls´ profile

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Kayls
Reviewer
United Kingdom

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