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Reviews (1)

Staples

Poor Customer Service

I ordered some stamps and paper online. I was then send an Email telling me my order had been cancelled because you cannot have free delivery when ordering stamps. When I went back on the site to order other items so that my order would me large enough for free delivery the stamps were out of stock. I informed them that they should not have cancelled my order, they should have informed me and I would have added other items to achieve free delivery. I was then ignored for two weeks even though I got a receipt telling me they had read my Emails. Very poor customer service. I was eventually sent an Email saying order cannot be ammended. That is a terrrible system if items can't be added to an order. I will never be using Staples again.

Andrew Bode´s profile

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Andrew Bode
Reviewer
1981
Chorley, United Kingdom

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