I have been with o2 since I had my first phone and have never had any problems with it! When I went to upgrade my phone, it was easy to do and the customer service was good. No complaints.
We signed up to BT a year ago after moving to a new flat and were relatively happy with it to start off with. Then we realised that our aerial coverage was terrible and that our internet was slow.
After ringing up to complain, we were told that our service should be good and we should get all the channels. That was it pretty much it. Even when we moved house it was the same, and the engineer even told us ourselves that he has sky at home!
When our 2 year contract is up, we are definitely going to move to Sky!
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