Update 10th May 2012
Since leaving my original review to which Dealforu replied below, and learning that Dealforu had some communication issues which are now fixed, my router was returned to them and I have had a refund.
They arranged collection immediately, and the refund was processed immediately.
The router was returned because it was not the right router I needed, nothing to do with Dealforu, and I originally received it within the time specified, which was great.
So therefore I am very happy now. Issues do happen in work, so I can understand the reason why I had difficult contacting them, but now thats fixed the service was actually great. So my review is 4/5 now.
Thanks a lot Dealforu for sorting it out.
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