I purchased some remanufactured ink cartridges, big mistake, had to send them all back (freepost address so no cost to return the faulty cartriges) Was given a credit note but I wanted a refund, when I phoned customer services they said the refund could take up to 10 days, even though I paid by Paypal so refunds should be automatic, it shouldn't take so long to long to do a simple refund. Customer service agent sounded really bored.
They have good prices but their customer services could improve
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