The pump (with electronics) was in the original flimsy cardboard box and then put in a plastic bag for despatch..
At various stages of transport, the carrier obviously just grabbed the bag to move/shove/pile up the item so that the cardboard box was dented and bashed. This is not the fault of the carrier but of Anchor Pumps packing department.
I am not able to determine if the pump has suffered damage until it is fitted (won't be till end May).
As a minimum, there should be some layers of bubble wrap to cushion and protect the pump with the electronics during transit.
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